How to Request a Refund If you wish to request a refund for a product or service purchased, follow the steps below: Log in to your client portal using your credentials. Once logged in, navigate to the "Support" or "Help" section of your account. This may be located in the main menu or under a specific tab. Click on "Open Ticket" or a similar option to create a new support ticket. In the ticket creation form, select the appropriate department or category related to refunds or billing inquiries. Provide a clear and concise subject for your ticket, such as "Refund Request" or "Billing Inquiry." In the message body, explain the reason for your refund request. Be sure to include relevant details, such as the product or service name, order date, and any specific issues you encountered. Refer to the refund conditions specified in our refund policy. Typically, refunds are only eligible within a certain time frame, such as 7 days from the order date. Make sure your request falls within this time frame. Submit the ticket by clicking on the "Submit" or "Create Ticket" button. Once your ticket is submitted, our support team will review your request and respond to you as soon as possible. Keep an eye on your email inbox or notifications within the client portal for updates and correspondence from our support team. Please note that refunds are subject to our refund policy and certain conditions. Make sure to review the refund policy on our website or contact our support team if you have any specific questions or concerns regarding refunds. We strive to provide excellent customer service and will do our best to address your refund request in a timely manner. Thank you for your understanding.